PURCHASE TERMS

These general contracting conditions apply to all commercial transactions carried out in our Ibuysneakers virtual store, hereinafter The Seller. For more information about the Seller and our Privacy Policy, consult the Legal Notice located at the bottom of each page of this store.

We kindly ask you to read these Purchase Conditions and our Privacy Policy carefully before placing your order. If you do not agree with all the Purchase Conditions and the Privacy Policy, you should not place an order.

1.Identification

The Seller is a business unit belonging to Ibuysneakers.
Any communication may be directed to the registered office or the email address [email protected] .

  1. Activity

The Seller is engaged in distance selling, preferably online, online sales.

  1. Contents and information provided on the website

The Seller reserves the right to modify the commercial offer presented on the website (modifications to products, prices, promotions and other commercial and service conditions) at any time. The Seller makes every effort within its means to offer the information contained in the website truthfully and without typographical errors. In the event that at any time an error of this type occurs, at all times beyond the control of the Seller, it will be corrected immediately. If there is a typographical error in any of the prices shown and a customer has made a purchase decision based on said error, the Seller will
will notify the customer of said error and the customer will have the right to cancel their purchase at no cost on their part.

The contents of the website The Seller may, on occasion, show provisional information about some products. In the event that the information provided does not correspond to the characteristics of the product, the customer will have the right to cancel their purchase at no cost on their part.

The Seller is not responsible, directly or indirectly, for any of the information, content, statements and expressions contained in the products marketed by the Seller. Said responsibility rests at all times with the manufacturers or distributors of said products. The customer understands that the Seller is a mere intermediary between him and said manufacturer or distributor.

  1. Sales system

3.1. In order to place an order, the customer must be at least 18 years of age. If you are a minor, ask your parents or legal guardians to place the order on your behalf.

However, if you are between the ages of 14 and 18, you can request information about products and events. In any case, it is recommended that you have your parents or legal representatives before browsing and / or registering on our websites or mobile applications so that they can explain any questions that may arise.

If you are under 14 years, please do not provide us with any personal information.

3.2. The Client must fill in the personal data form found in our Online Stores (available 24 hours a day, every day), once they have accessed the page and clicked on the "finish order" button.

3.3 When the Customer finishes his order, we will send him an email with the number and the details of his order.

3.4. In case there is a problem with the shipment of the material, for example, due to problems with the manufacture of said product, or the discontinuation of the product, we will contact the customer as soon as possible to inform them about the situation and suggest alternative products. you may want to buy. Or propose the return of any amount of money that we had paid for such products. The return of these sums of money will be the limit of our responsibility towards the Client, if it is impossible for us to supply the requested products.

3.5. The customer may cancel the order at any time and without any additional cost, as long as it has not been invoiced and sent through the transport company. If the package had left our facilities, the customer may reject it with the company
carrier at the time of receipt.

3.6. The availability of products on the web is constantly changing and reflects the situation in real time. Adding an item to the shopping cart does not guarantee that it will be reserved for the customer, as other customers may have bought it while they were
browsing the Web. As soon as the payment process has been completed, the product is reserved for the customer.

3.7. We will make every effort to supply you with the products listed in your order confirmation. However, there may be occasions when it is impossible for us to supply such products due to, for example, that such products are not in stock. In these cases we will contact the Customer to inform him and perhaps we will suggest alternative products that he may wish to buy. If you do not accept our suggestions, we will cancel your order in relation to the products that we cannot supply and we will refund any money that we would have paid for such products. The return of these sums of money will be the limit of our responsibility towards the Client, if it is impossible for us to supply the products.
requested. On some occasions, the price of a particular product in our Online Stores may be wrong and show a higher or even lower price than the corresponding one due to computer error. When this happens and if your order has been confirmed, we will contact the Customer as soon as possible.

  1. Tax

Due to the new EU policy, the customs of the purchased goods will face some customs taxes when the package reaches the destination. When you receive a letter or phone call, please cooperate with your local customs department to complete the tax payment and collect the package. It is currently unavoidable for all EU buyers. You may be lucky and they don't have to charge you VAT.

Therefore, we make free shipping. Normally the estimated Customs payment is € 7. 

There will be no refund of the order due to customs payment.

  1. Payment method

- Payment by credit / debit card

If you choose to pay by card, the Customer's order cannot be taken into account and will not be processed until the payment has been authorized by your bank or savings bank. Online payment by credit card is made through the "Secure Socket Layer" security system, which
encrypts your bank details when they are transmitted over the internet. For security reasons, Ibuysneakers verifies all orders paid by bank card. We accept American Express, Maestro cards and any Visa and Mastercard registered in the secure payment system Verified by Visa.

- Payment on delivery (NOT AVAILABLE)

The customer must make the payment of the total order to the courier of the transport company, when he receives said order. * Additional cost of the service € 10, with delivery times of approximately 10 working days. Ibuysneakers is not responsible for delivery times since it depends on said transport company

* The client agrees to receive their order, if they reject the order, they will claim € 20 for management and shipping costs, where they must make the payment by bank transfer where Ibuysneakers will provide the IBAN account number to make the aforementioned debt.

- Payment by Bank Transfer

The Client must make the transfer to the account that will be indicated in a timely manner.

IMPORTANT: As a concept of the transfer, you must indicate the reference that will be indicated at the end of the order. In case of not having indicated this reference, the order will be canceled and the money will be refunded after 5 days.

IMPORTANT: For payments by bank transfer, the products are not reserved until receiving the account deposit.

- Payment for Bank Income at ATMs of our entity or other entities in collaboration with it.

The Client must make the deposit in the account that will be indicated in a timely manner.

IMPORTANT: As a concept, you must indicate the order number that will be indicated at the end of the order. In case of not having indicated the order number, the order will be canceled and the money will be refunded after 5 days.

IMPORTANT: For income payments, the products are not reserved until the account is received.

  1. Form, expenses and delivery time

6.1 We will send the Customer their products to the delivery address that appears on their personal data form.

6.2. On the website, specifically in the shopping cart, the amount of shipping costs is indicated before the purchase.

6.3. If the item indicates "in stock" when placing the order, the period between placing the order and the date of the first presentation of the employee of the transport company in the specified place corresponds to the sum of 2 elements:

  1. A. The preparation period (1 to 5 working days): validation of
    Payment + order preparation + receipt of the package by the employee of
    The transport company.
  2. The delivery time of the order by the transport company. Will be
    informed from the beginning of this period from the reception of the
    E-mail sent".

* This shipping method can carry customs costs, must be paid by the buyer and not by the seller.

6.4 We will deliver the product once you have verified that the effective payment has been executed correctly.

6.5. We understand hours and days as hours and working days, thus excluding Saturdays and Sundays and holidays. If for any reason attributable to Ibuysneakers

this period will be exceeded, we will notify the Client of the incident and will propose alternative solutions.

6.6. The Client agrees that he or another designated person is at the indicated address to receive the package. In case of not being the first time, the carrier will insist several times. If the order still cannot be delivered, it will be returned to us, with the consequent return to the Customer of the payment made less the expenses
Shipping or return of merchandise that will be borne by the Customer.

6.7. The Client undertakes to correctly give the shipping address, in this case Ibuysneakers is not responsible for delays or returns caused by wrong or incomplete addresses, please make sure before processing your order.

  1. THE RIGHT TO RETURN OF PRODUCTS AND WITHDRAWAL

7.1. If the Customer is not satisfied with the product they have purchased, they can return the product to us and agree to a refund with Ibuysneakers within 14 days. 

7.2 No refunds may be made for change of size, color, texture or other aspect that the customer considers after 14 days. 

7.3. As far as possible, the product must be returned in its original outer box or packaging and well protected to avoid damage during transport. Otherwise, the products will be depreciated and the customer will be notified once the return is received. In addition, all original documentation must be included, just as you received it at your home address.

For these purposes, Ibuysneakers informs that the Consolidated Text of the General Law for the Defense of Consumers and Users (TRLGDCU) establishes several options to be able to exercise the right of withdrawal. Among them, it contemplates the possibility of doing so by filling out a form electronically. In order to shorten the times and so that you can make the return in a comfortable way and without delay, from Ibuysneakers we advise you to make use of that option and fill in the withdrawal form.

 

In accordance with current legislation, it is possible to terminate the contract concluded, without justifying such decision and without penalty of any kind, within a period of 14 calendar days from the receipt of the merchandise by the customer.

11.4. Once we receive the merchandise in our warehouse and after checking its status, the return of the product will be accepted and the amount will be reimbursed (agreed in section 11.1) according to the payment method made by the Customer:

- If the payment was made through a credit card, the amount will be paid on the same credit card.

- If the payment was made by transfer, we will request an account number to pay the amount.

11.5. The company has the right to reject any product that does not come in suitable conditions for subsequent sale. These products will be returned to the sender without prior notice.

  1. Customer Obligations

The Seller's client undertakes at all times to provide accurate information on the data requested in the user registration forms or when placing the order, and to keep them updated at all times.

The client agrees to accept all the provisions and conditions contained in these General Contracting Conditions, understanding that they include the best possible service will for the type of activity carried out by the Seller.

Likewise, you undertake to keep your personal access codes to our website confidential and with the utmost diligence.

The client agrees to enable the delivery of the requested order by providing a delivery address where the requested order can be delivered within the usual merchandise delivery hours (Monday to Friday from 10:00 a.m. to 13:30 p.m. and from 16:00 p.m. 18 to 00:XNUMX). In case of breach by the customer of this obligation, the Seller will not have any responsibility for the delay or impossibility of delivery of the order requested by the customer.

  1. Applicable legislation and competent jurisdiction

This contract will be interpreted and governed in accordance with current Andorran legislation.

Mr. / Buyer of our website, before making your purchase we want to clarify some concepts about what you are acquiring because due to the infinity of inquiries that some interested parties have made us about the replicas. The articles that can be viewed on this web page are about reproductions, replicas, copies of signatures Therefore, they are not original products distributed on the web and therefore we are not responsible for the use that may be given to them once their sale has been made, because once the purchase is made, the purchaser agrees to have been informed about their purchase. , of the type of material that you have acquired, being your responsibility the use that the acquired material may make.

At no time do we want to harm the corresponding brands that are advertised here as imitation with our sales, so we reiterate again what has been stated above, gentlemen customers / buyers that if they want to acquire any original brand of
Those mentioned here can go to the official website of the corresponding brand or they can also contact us to inform you of the possible points of sale according to their location or indicate the web address of the brand that you request.